Level 2 Technical Support with German 43 разглеждания

 Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive.

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Currently, we are looking for a Level 2 Technical Support with German to join our community of experts at our brand new office in Plovdiv.

As a Level 2 Technical Support with German you will be responsible for:

  • Taking ownership of all tickets routed to you
  • Resolving these tickets or route them to the appropriate Resolution Group, which requires a higher level of technical analysis

 

If you have:

  • Fluency in German, good skills in English
  • At least one year of experience in a technical position
  • Analytical IT troubleshooting skills and ability to solve common IT issues/troubleshooting related to Internet, MS Office, Windows Server, Active Directory, Cluster
  • Remote Access /other Terminal Services application for remote access
  • Ability to troubleshoot portable devices, to research and find solutions to unfamiliar technical situations
  • Experience in a Helpdesk environment would be considered as an advantage

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and sport initiatives

 

For us, understanding your ambitions and helping you to achieve them is just the beginning of our task. We will train and encourage you to innovate and unlock new ways of working.

 

Sounds interesting? Connect with us, we are waiting for you. 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

 

  • This job is expired!
Сподели тази обява
Modis is an international services company part of the Adecco Group family. Together with our parent company, we deliver IT managed services and solutions from over 60 countries and territories around the world. In Modis Bulgaria, we effectively deliver IT-enabled business process, application services and infrastructure solutions for business outcomes. Our goal is to enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property. We have more than 1300 employees in Sofia and Plovdiv, providing IT Service Desk, Data Center and Network Management and Support, End-User Device Support (Desktop & Mobile), Application Support and BPO Solutions to customers from around the globe.
 
Our culture encourages initiative, empowers personal development and inspires continuous improvement:
  • We work together as a family and we share our skills, knowledge and expertise to grow together.
  • We recognise and reward our employees for their commitment and dedication.
  • We believe in developing talent, and that is why we invest heavily in your learning and development.
  • We offer and deliver a wide range of professional training programs that will make your career path your own. Whatever your role and wherever you’ve come from, it’s where you’re going with us that matters.
Свържете се с нас https://www.modis.com/en-bg/

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